Jackpot City can be considered an online casino veteran, having been around since 1998. Given its longevity, Jackpot City Casino has built a pretty solid reputation as a reliable and secure Casino that offers a high payout percentage to its players, over a huge selection of games. The site has built its reputation for reliability thanks to a number of factors: it is licensed by the Malta Gaming Authority, EU registered and eCogra certified (proving that it’s compliant with the highest industry standards).
Another string to the bow of this Casino is that it runs on a Microgaming software platform, as Microgaming are also considered a veteran of the scene (having been established in 1994) and one of the premier developers of Casino software and games. This allows Jackpot City Mobile to offer a huge selection of games ranging from video slots to table games and video poker. The other benefits of being a Microgaming site for Jackpot City are the opportunities for huge payouts to players - Microgaming are known for having paid out on multiple jackpots over $1 million - and the ability to offer multiple licensed titles such as Game Of Thrones and Tomb Raider.
The site welcomes players from around the world and supports multiple languages and currencies (including USD, CAD, AUD, GBP and EUR) but like other sites running a Microgaming platform, Jackpot City Casino Mobile unfortunately doesn’t permit players from the U.K or U.S. Because of this, Jackpot City Casino has a strong foothold in Canada and Australia. There are numerous methods available for depositing and withdrawing funds and Jackpot City Mobile Casino is playable on iPhone, Android or Windows mobile phones and can be accessed via your phone’s web browser or downloadable software.
Getting the keys to the (Jackpot) City
When you sign up for Jackpot City Mobile Casino, you'll find it to be a straightforward task. As soon you enter the web address into your browser, or locate the site via a search engine and land on the site, you’ll be prompted to select ‘Instant Play’ which will allow you to play via your mobile web browser and save some space on your mobile device’s internal memory, or ‘Download’ to install the software on your phone. As with most sites that offer a download or instant option, you’ll be able to access more games via the downloaded version (we played via the instant play method and found more than enough games to keep us occupied). You’ll then be taken to a registration screen where you can input your details and select your favoured language and currency. If you'd like to play the games for free in demo mode, select ‘Already have an account?’ even if you don’t have one, and then select practice play. You’ll then be taken to the practice play lobby where you can try out various games, with no risk of losing your cash.
What you’ll get as a Welcome Bonus
Whilst the Jackpot City Casino ‘Welcome Bonus’ seems extremely generous on first viewing, a closer inspection reveals it to be less useful for anything other than slots. So if you’re a slots player, there’s the opportunity to get cash back on your initial deposits. This is an obvious disappointment for blackjack and roulette players who sign up for the site. Jackpot City also offers daily, weekly and monthly promotions with rewards that range from cash, casino credits and free spins to gadgets, cruises and holidays. The site also has a loyalty rewards scheme that offers loyalty points to players based upon their wagering activity. Once you’ve reached a certain level, these points can be converted into cash. It’s a nice incentive to keep your gaming within Jackpot City Casino.
The mobile gaming experience
The mobile experience of Jackpot City Casino is at first, a little misleading. When you initially enter the lobby, it’s easy to see it as nothing more than a grey, dated and almost simplistic place to be. It certainly doesn't spark your interest or bring any excitement. Once you start to navigate around the site though, you soon find that in actual fact, the simplicity really works to the benefit of the site. The icons for game categories, banking, promotions and help are all clearly laid out across the screen, making navigating around the site a doddle. The mobile casino has all the functionality that you’d expect from a casino that’s been around for as long as Jackpot City has. They clearly know what their players need. Once you’ve entered into a game, simply rotate your device and get playing. On certain games, you don’t have to turn your screen on its side and can play from the normal position. Many games have a menu tab on the left side of the screen that gives you options such as returning to the games lobby, banking and settings for the particular game you are playing. This isn’t consistent throughout all games however, with some of the older looking offerings having a slightly different layout.
Many of the games on offer are really good looking and work well on a mobile screen, despite the dated appearance of many of the icons. Take Jurassic World for example. The icon is grey and boring and easy to miss, but the game itself is really quite colourful and pops off the screen. On the whole, the majority of the games on offer work really well on a mobile screen. There’s plenty of brightness and pop to the colours, and some really nice details in the graphics of the newer games available. In general the games load up at a decent speed and play cleanly, with only the occasional freeze during start up. The buttons for play and betting are located handily for your thumbs at either side of the screen and some games even have a handy scrollable wheel of pre-selected betting amounts, meaning you don’t have to manually enter an amount or tap arrows up and down. You simply select your current betting amount and spin the wheel until it lands where you want.
Rolling out the red carpet for VIPs
According to the site, JackpotCity Online Casino rolls out the red carpet for its Very Important Players. These VIPs benefit from greater rewards than regular players and can receive more free spins, credits and bonuses, as well as exclusive promotions. VIPs also receive personal assistance from VIP hosts any time of the night or day. But how you become a VIP is a mystery. There is no information on what it takes to qualify as a VIP.
Game of Thrones slots, Blackjack, Roulette and MORE
Playing on Jackpot City Mobile is easy. You have the option to download the game software directly or you mobile device, or play instantly via the internet browser of your mobile device. Playing on mobile is incredibly secure and you’ll find the same SSL data encryption technology as on the main site. Jackpot City Mobile has a strong line up of games that draws from Microgaming’s huge catalogue and should cater to all players. There are traditional 3 reel or 5 reel slot options, table games including blackjack and roulette, and video poker offerings. The most eye catching games can be found in the slots section with movie and television influences everywhere. There are games based upon movies such as Jurassic World, Bridesmaids, Tomb Raider and Hellboy. But our particular favourite has to be either of the two Game Of Thrones offerings. When the game loads up you’ll be greeted by the familiar sound of the Game Of Thrones theme music, meanwhile game symbols are made up by the crests of each noble house, such as the Stark Dire Wolf, the Lannister Lion or the Dragon symbol of the Targaryen’s. Of course, it wouldn’t be Game Of Thrones without the Iron Throne, which features as the scatter symbol.
Jackpot City Casino Mobile has done its best to offer mobile players the same chance to win big as those playing through a PC or laptop. To that end, you can find progressive slot games available when playing on mobile. The site has also tried to offer some diversity to players of table based games. For example Blackjack players can choose from options such as Classic Blackjack, Vegas Single Deck Blackjack and European Blackjack Gold, whilst roulette players can choose from American or European options. The video poker choices are also solid with multiple variations of the game available to play.
Help when you need it
Customer support is an area that has been extensively covered by Jackpot City Casino. Locate the ‘Help’ tab at the bottom of the screen and you’ll be provided with toll free contact numbers for 22 countries! Whilst there isn’t a tab for the live chat function for Jackpot City Casino Mobile, you can supposedly locate the live chat via the promotions page. We were unable to do this though via the practice play option. There is also an email address that can be used. Another great option if you require help can be found on the ‘Game Help’ tab at the bottom of the ‘Help’ screen. Select this tab and you’re taken to an extensive menu that has help topics for both the casino in general and many of the individual games. So you can find help on depositing funds or how to double down on Atlantic City Gold Series Blackjack.
Multiple options for deposits and withdrawals
The options for depositing and withdrawing money from the main Jackpot City Casino site are truly mind boggling, with an option available for almost any method. Mobile is no different, with options provided for debit and credit cards, eWallet services and prepaid solutions and a claimed withdrawal waiting time of 48 hours. Despite players from the U.K. and U.S. being unable to access the site, the national currencies of both countries are available to use.
Jackpot City Casino Mobile makes you feel like you've hit the jackpot of mobile gaming
Our overall impression of Jackpot City Casino Mobile is a favourable one. The site comes with a strong and long lasting reputation, and has a feeling of reliability and fairness thanks to it’s eCogra credentials. So you should be confident in both your chances of playing a fair game and the security in place for depositing your money. There exists a huge amount of choice for slot players, and multiple offerings for players who prefer table based games and video poker. Slots is where this casino really excels and its licensed offerings are sure to bring in players who are fans of the original titles. No, Jackpot City Casino Mobile isn’t available to players from the U.K. and U.S. but it is available in a lot of other jurisdictions and does it’s best to cater to those players who can visit the site, with numerous options for currency, and withdrawal and deposit methods. The casino works really well in its mobile format, with easy navigation and graphics that pop off the screen in many of the new and licensed games. Jackpot City Casino is one of the oldest players in the game for a reason - they clearly know what they’re doing. So whilst the welcome bonus may be underwhelming for non-slots players, we can certainly recommend that you head to Jackpot City Casino Mobile for your online gaming needs.
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Huge array of withdrawal and deposit methods.
Multiple Customer Support options.
Not available to U.K. or U.S.
Welcome bonuses tend to be restricted to Slot play.
Software & Graphics9/10
Deposit Withdrawal Options8/10